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HELP! CAN RUN THE GAME! :<

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  • HELP! CAN RUN THE GAME! :<

    HELP!.... I just finish download and patching the game.... but when I click start...... all i get is an error saying:
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~
    C:\Program files\Grand Fantasia\Grand Fantasia.exe

    The application has failed to start becuase its side-by-side configuration is incorrect. Please
    see the application event log or use command-line sxstrance.exe tool more detail.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~

    Please help he with this problem, really want to try playing on this sever... T^T
    Btw.. I'm using windows 7.

  • #2
    Hi! The solution to this error is the following one (taken from our Installation Guide and Frecuent Errors: http://forum.ignitgames.to/showthrea...quent-problems )

    Help! ¡GrandFantasia doesn't work! Error sxstrace.exe

    You need to uninstall all Microsoft Visual C ++ files from your PC. To do this, go to Computer, Control Panel, Programs and Features (these names may be different depending your Windows). There you will see a list of all the programs installed in your PC. Visual C ++ ones look like this: http://www.host4images.com/images/5666y137p.png
    You must uninstall all of them, one by one (right click and then Uninstall).
    When you are done, you download and install this file: http://www.mediafire.com/download/5m...tInstaller.exe
    Restart your PC and done!

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    • #3
      Nami, I have 2 friends experiencing the same issue but the file in the mediafire link has been removed, do you happen to have an updated link for it?

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      • #4
        Hello follow.
        First of all, the link does work, its just that when Nami copy pasted it, the link broke. Here's the correct link: http://www.mediafire.com/download/5m...tInstaller.exe
        you may also need the following:
        http://www.microsoft.com/en-us/downl...s.aspx?id=5638
        http://www.microsoft.com/en-us/downl...ng=en&id=26347

        Please, confirm if this helped you out
        ♥ ♦ ♣ ♠ ♠ ♣ ♦ ♥
        Ignite Games - Administrador de Grand Fantasia
        Si tienes alguna duda por favor envíame un pm || If you have any doubts please send me a pm

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