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  • [OFICIAL] Instalation guide and Frequent problems.

    Hey, guys! In this guide we will explain how to successfully install the game step by step with full details.

    First of all Download our client from our website. http://gf.ignitgames.to. You must create a account first in order to download the client. (Reminder: Forum accounts and main page accounts are not linked together.

    Next step, is De-activate your firewall and antivirus. This step is essential because most antivirus programs will see our client as malware, even though the client is not a threat to PC. Most antiviruses have different scripts and analysis standards. In some cases, the antivirus may eliminate game files without consulting the user first, so it must be manually turned off first.

    Now proceed to: Running the installer, which will guide you through several installation steps in the process such as where you would like to save your game. Follow the instructions carefully and wait for it to finish.

    Note: Depending on your antivirus, some PCs require you to add the entire game folder to the list of antivirus exceptions. It's a very simple step but because it depends on your antivirus, you should do a google search first for directions on how to create exceptions. If you still have any more issues, send a private message to Usopp with your antivirus name.

    The last step is to simply run the game throught the Launcher.exe, this file has a yellow sprite icon. The launcher will start to update the game so you can play.

    After game installation is finished, you can activate your antivirus and firewall.


    Setting Game Language to English:


    Now that you've installed, you will notice your client is in Spanish language, so here's what you have to do to set the language to English as default. Open Launcher.exe and click Opciones:



    Then, Sonido:



    Now you can see the languages available. Mark English option and save changes:





    Most Frequent Erros and Solutions:


    Help! ¡GrandFantasia doesn't work! Error sxstrace.exe

    You need to uninstall all Microsoft Visual C ++ files from your PC. To do this, go to Computer, Control Panel, Programs and Features (these names may be different depending your Windows). There you will see a list of all the programs installed in your PC. Visual C ++ ones look like this: http://www.host4images.com/images/5666y137p.png
    You must uninstall all of them, one by one (right click and then Uninstall).
    When you are done, you download and install this file: http://www.mediafire.com/download/5m...tInstaller.exe
    Restart your PC and done!


    ¡Help! Access Denied!!!

    Right click the launcher and click on "Run as Administrator".
    If it still doesn't work, add the game folder to your antivirus exceptions and try again.


    ¡Help! Sprite Afro bug appeared!


    This is solved by downloading the recent version of your DirectX for Windows.
    -For Windows 7 or XP: http://www.microsoft.com/es-ar/downl....aspx?id=34429
    -For Windows 8/8.1: http://support2.microsoft.com/kb/179113/es

    If this error persists even after the DirectX installation, then you need to install this too:http://www.microsoft.com/ES-ES/DOWNL...ion.aspx?id=35



    ¡Help! Game files are missing (.dll's)
    Download this folder, and unzip it inside the game folder ("x:\program files (x86)\ignitgames grand fantasia\" by default). There will be a pop-up requesting permission to rewrite the files with the same name. You can overwrite the files without any worries because they are the same files.
    http://www.mediafire.com/download/n9...tasia-dlls.rar
    ¡Help! d3dx9_43.dll is missing
    If this particular .dll is missing, you can download it in this link:http://www.mediafire.com/download/3m...7a5/FixDLL.rar
    For this dll, you must paste it in the game folder and in your C:/WINDOWS/System32 folder or SysWOW64 (for 64-bit systems).


    ¡HELP! Error Http Can't Connect. Waiting to retry download.

    This can be solved by right clicking the launcher, Properties, Compatibility, Compatibility Mode, and there you will see the option to run the program with certain compatibility. Choose Windows XP Service Pack 3. You can also choose to run always as Admin. Then you click Apply changes and done. Here is a link to see the options:
    http://www.host4images.com/images/669compatibility.jpg[/url].
    After you do this step, open your Client and wait for it to update, which may take a few hours.

    ¡HELP! Error Http Can't Connect. (Second solution).
    Open your game folder and look for the ''LauncherMod.ini' file. Screenshot: http://forum.ignitgames.to/attachmen...1&d=1441810980.
    Then right click it and open it with Notepad. Screenshot: http://forum.ignitgames.to/attachmen...2&d=1441811035.
    Once opened, look for the following sentences:
    OPT_CONNECTTIMEOUT = 5
    OPT_TIMEOUT = 60

    Change 5 for 50 (just add a 0), and change 60 for 600. This should solve your problem!


    ¡HELP! "Launcher is downloading again and again!"

    This can be solved by right clicking the launcher, Properties, Compatibility, Compatibility Mode, and there you will see the option to run the program with certain compatibility. Choose Windows XP Service Pack 3. You can also choose to run always as Admin. Then you click Apply changes and done. Here is a link to see the options:
    http://www.host4images.com/images/669compatibility.jpg[/url].
    After you do this step, open your Client and wait for it to update, which may take a few hours.


    ¡HELP! I am gettin "FILE: BaseQuery.h (92) multiple errors

    You need to install NJStar Communicator Version 3.20. Link: http://www.njstar.com/cms/njstar-communicator-download. You must run this program in the background while you play GF. Open this program first, and then run GF.


    ¡HELP! "Aplication couldn't start due to incorrect configuration."


    This is the most frequent error in XP, because it's an old version of Windows.
    Download the following packs:
    http://www.microsoft.com/en-us/downl...s.aspx?id=5638
    http://www.microsoft.com/en-us/downl...ng=en&id=26347


    This thread will be updated if you encounter any other common problem
    Feel free to post any issue that you are having in-game or in your instalation process

    Last edited by Haschel; 02-09-2015, 09:28 PM.

  • #2
    I wish you can help me, I install the game this afternoon but the game which is launched is aura kingdom and not grand fantasia, help please :-(

    Comment


    • #3
      Hi durkstender! There is no way you downloaded our client and got another game client... :/

      This is our website, please download our client from here: http://gf.ignitgames.to/index.php

      (First you need to create an account )

      Visita nuestro Facebook Oficial de GF Online !!
      Y no olvides leer las reglas de nuestra Comunidad:
      Reglas del Juego - Reglas del Foro

      Comment


      • #4
        it's working now thank's, but I have one last question : can I set the game in french or in english ?

        Comment


        • #5
          Mmm sadly we don't have a manual patch or something to change language of the game. We would like to have one, and we will ask to our developers to check if they can make one soon, just that right now we are still working on a lot of pending bugs and other things

          Lets keep fingers crossed, it would be very good to have a patch like that, it could bring more pp to our server ^^

          Visita nuestro Facebook Oficial de GF Online !!
          Y no olvides leer las reglas de nuestra Comunidad:
          Reglas del Juego - Reglas del Foro

          Comment


          • #6
            I've downloaded every file there is on this page and I turned off my firewall, anti-virus. The game still will not download, what do I do?

            Comment


            • #7
              Originally posted by Kagome22 View Post
              I've downloaded every file there is on this page and I turned off my firewall, anti-virus. The game still will not download, what do I do?
              Try installing this other complement for direct X -----> http://www.microsoft.com/en-US/downl...ils.aspx?id=35

              Comment


              • #8
                I followed all the instruction but the game didn t work please help me !

                Comment


                • #9
                  I need a manual patch to update, my launcher none of these instructions resolve my case the error is '' Http can not connect waiting to retry download

                  Comment


                  • #10
                    Thank you sooo much for this thread! Has helped me a lot! So many errors, heh. ^^

                    Comment


                    • #11
                      My problem doesn't appear to be on this list

                      I had a problem with a .dll file but this guide helped me fix that. Once it started to launch though, I ran into more problems. Now it's saying I have a NumberEffect.cpp (356) error, along with a few that pop up before this one, that entirely closes out the game when I press on the ok button. I keep trying to find a way to fix it but I'm not coming up with any luck. If you could please help that would be awesome!
                      Thank you, TheForsaken
                      Attached Files

                      Comment


                      • #12
                        i have this probleme i desactivated parefeu and antivirus still the same probleme Erreur 0x40002005
                        Last edited by Ashaji; 01-07-2018, 09:26 AM.

                        Comment


                        • #13
                          Hi! Please try pressing "Escaneo" button once you open de Launcher.exe (yellow icon). Please press "Escaneo" many times, till your client is fully updated

                          Visita nuestro Facebook Oficial de GF Online !!
                          Y no olvides leer las reglas de nuestra Comunidad:
                          Reglas del Juego - Reglas del Foro

                          Comment


                          • #14
                            Ayuda;
                            Seguí la guía, pero al abrir el juego, justo antes de poder iniciar sesion la pantalla se ve en negro y se cierra el juego

                            Comment


                            • #15
                              Originally posted by Akkaleon View Post
                              Ayuda;
                              Seguí la guía, pero al abrir el juego, justo antes de poder iniciar sesion la pantalla se ve en negro y se cierra el juego
                              Tengo el mismo problema tan pronto como intento abrir el juego, la ventana negra se abre y luego se cierra sola, ¿hay alguna solución?

                              Comment

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